Help
Frequently Asked Questions
Answers to the questions we hear most from shoppers and shop owners. Can't find what you're looking for? Contact us.
General
Is Scattered Guide free to use?
Yes — browsing the directory, searching by state or category, and creating a shopper account to save favorites and track visits are all completely free. Shops can also be listed for free on our Free plan; Plus and Featured are optional upgrades for owners who want more visibility.
How do I report incorrect information on a listing?
Use the "Contact us" link in the footer, or email us directly, and include the listing name and what's wrong (hours, address, phone, etc). If you're the owner, you can also claim the listing to update it yourself going forward.
Do I need an account to browse the directory?
No, browsing and searching is open to everyone. Creating a free account lets you save favorite shops, check off ones you've visited, and earn badges as you explore more states.
For Shoppers
How do I find antique shops near me?
Browse by state from the homepage or search bar, then narrow down by category (like Mid-Century Furniture or Vintage Jewelry) to find malls and vintage shops in your area.
Can I save my favorite shops and track ones I've visited?
Yes — create a free shopper account and you'll see a heart icon on every listing to save it as a favorite, plus a way to mark shops you've visited. As you cover more states and shops, you'll unlock badges.
For Business Owners
How do I claim my listing?
Find your shop's listing page and click "Claim this listing." You'll need a free account first. Once you submit the claim, an admin reviews it (usually within a day or two) and, once approved, you'll have full edit access from your dashboard.
How do I submit a new listing that isn't in the directory yet?
Create a free account, choose the business owner option, and use "Add your shop" from your dashboard or the footer. Fill in your shop's details and submit — it goes into a short admin review queue before it goes live.
Pricing
What's the difference between Plus and Featured?
Plus listings get photos and priority placement within their category and state. Featured listings get top billing across their entire state, plus everything included in Plus. Both are optional — every shop can be listed for free.
Can I cancel my subscription anytime?
Yes. You can cancel a Plus or Featured subscription at any time from your dashboard's billing page — your listing stays live on the Free plan and simply loses the paid placement/photo perks at the end of your current billing period.
What payment methods do you accept?
All subscriptions are billed securely through Stripe, which accepts major credit and debit cards. We never see or store your card details directly.